POLICY
Privacy Policy
How we collect, use and protect your personal information.
Who We Are
Clearpoint Pool Services operates the website https://clearpointpoolservices.com.au.
Information We Collect Through Forms
When you fill in a form or place an order on our site, we collect the details you enter. This can include your name, email, phone number, delivery address and order details. We also record your IP address and browser information, which helps us filter out spam and keep the site secure. We use your order and delivery details to process your purchase and keep you updated on its progress.
Payments
Payments are handled by a third-party payment provider. Your card details go directly to them and are never stored on our servers. How they handle your payment information is covered by their own privacy policy.
Cookies
If you choose to save your details when submitting a form, we store them in a cookie so you don’t have to type them again next time. These cookies last up to 12 months. If you visit our login page, we also set a short-lived cookie to check that your browser accepts cookies. It holds no personal information and disappears when you close your browser.
Content From Other Sites
Some pages may include content from other websites, such as videos or images. Viewing this content is the same as visiting that website directly, so those sites may use cookies, collect data and track how you interact with their content.
Who We Share Information With
We don’t sell your personal information. We only share it with trusted services we need to run the business, such as our payment provider and delivery couriers, or where the law requires us to.
How Long We Keep Your Information
We keep form and order information only for as long as we need it to deal with your request, or for as long as the law requires.
Your Choices
You can ask us for a copy of the personal information we hold about you, or ask us to delete it. We may need to keep certain records for legal, accounting or security reasons.
Spam Protection
Form submissions may be checked by automated spam-filtering services to protect the site from abuse.
Contact Us
For any questions about this policy or your personal information, email us at info@clearpointpoolservices.com.au.
Questions about this policy?
Get in touch and we will be happy to help.